How we handle the information you share with us.
This website is operated by Local Knowledge Pty Ltd, part of the Local Knowledge group, trading as “Local Knowledge Trust & Assurance”. In this policy, “we”, “us” and “our” refer to Local Knowledge Pty Ltd.
When you submit an enquiry, we collect the details you provide — your name, business or entity name, email, mobile number, role, the services you are interested in, and anything you write in your message.
We also record basic referral attribution (for example, the page or link you arrived from) so we can understand how people find us. This is never shared back to any referrer in a way that identifies you.
We use your information solely to respond to your enquiry, to arrange and deliver any assurance, forensic or advisory work you engage us for, and to meet our professional and legal obligations.
We do not sell your information. We do not use it for unrelated marketing without your consent.
Trust-money matters are sensitive. Enquiries and engagements are handled discreetly, in accordance with the confidentiality expected of a professional accounting practice and the applicable professional standards.
Your information is stored on secured systems and access is limited to those who need it to respond to you or deliver your engagement. We take reasonable steps to protect it against loss, misuse and unauthorised access.
You can ask us what information we hold about you, ask us to correct it, or ask us to delete an enquiry, by contacting [email protected].